FAQ's

What materials are used in your fine jewellery pieces?
Gold and Silver

Are your products made of genuine metals and gemstones?
Yes, All are products are genuine and can be certified.

Can I customize or personalize a piece of jewellery?
Yes, we do customize and personalize jewellery.

What is the process for creating a custom jewellery design?
We can schedule a virtual meeting or a call to get into specifics of it. You can also just text us the design reference that you want to be made.

Do you offer resizing services for rings?
We always ask for a ring size before making all the rings but we can also resize your old jewellery for a minimum cost possible for us.

What kind of warranty or guarantee do you provide for your Gemstone?
We take full responsibility of our gemstones

Can I return or exchange a piece of jewellery if I am not satisfied?
We accept returns within 7 days after the delivery of the product, and the products can be exchanged.

Do you offer any maintenance or repair services for damaged jewellery?
We do repair jewellery for free for first three months and after that at a minimum cost.

Can I purchase a gift card for your jewellery brand?
Yes you can purchase a gift card.

Do you provide gift packaging for your jewellery items?
Yes we do and we do add custom notes as well.

Can I have my jewellery engraved with a special message or initials?
Yes, engraving can be done.